Are 111 operators medically trained?
Call handlers at the 111 service are not medically trained, but ask a set of clinical questions and determine the most appropriate response from the answers they get.
They are able to consult medical staff at the centre..
What is the number 111 for?
111 is a new telephone service brought to you by the NHS. It is the number you should call when you need advice or medical treatment quickly, and you cannot wait for an appointment to see your doctor. If you need emergency medical treatment, you must call 999.
Should I call 111 or GP?
You should call 111 if: You need medical help fast, but it’s not a 999 emergency. You don’t know who to call for medical help or you don’t have a GP to call. You think you need to go to A&E or another NHS urgent care service; or. You require health information or reassurance about what to do next.
Is 111 the same as 999?
999 is for emergencies and 111 is for non-emergencies. Find out when to call each number.
How long does 111 take to call back?
Health officials said 111 call handlers are instructed to dispatch an ambulance immediately if they identify a case as life-threatening, such as if signs indicate a cardiac arrest. They said calls which were assessed as urgent but not requiring an ambulance would receive a call back within 10 minutes.
Where are 111 based?
EnglandThe 111 number for NHS services is currently available in all of England and Scotland. However, in Wales not all of the country is served by the number.